Returns & Exchanges at Willys Wallets

We want you to love your new accessory, but if you are not completely satisfied, we offer a 30-day return policy for all unused wallets in their original packaging. Simply follow our streamlined process to receive a full refund or exchange for a different style.

Return Process

• 1.
  Initiate Your Request

  Visit our online return portal with your order number and email address to select the items you wish to send back.

• 2.
  Print Your Label

  Once approved, download and print the prepaid shipping label provided via email and securely package your wallet.

• 3.
  Ship the Item

  Drop off your package at any authorized carrier location and ensure you keep a copy of your tracking receipt.

• 4.
  Receive Your Refund

  After our team inspects the returned item, we will process your refund to the original payment method within 5-7 business days.